---
title: You Won't Believe What That Agent Just Said to Your Customer
description: You Won't Believe What That Agent Just Said to Your Customer
---

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## You Won't Believe What That Agent Just Said to Your Customer

November 5, 2015

 posted by [Numonix](https://blog.numonixrecording.com/author/numonix)

11/5/15: TMCNet Call Recording (article by Susan Campbell)  
 Featured article from ITExpo interview “You Won’t Believe What That Agent Just Said to Your Customer”  
[http://call-recording.tmcnet.com/topics/call-recording/articles/412525-wont-believe-what-that-agent-just-said-your.htm](http://call-recording.tmcnet.com/topics/call-recording/articles/412525-wont-believe-what-that-agent-just-said-your.htm)

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