---
title: Numonix solution ensures all contact through Lync is reliably recorded
description: Numonix solution ensures all contact through Lync is reliably recorded
---

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## Numonix solution ensures all contact through Lync is reliably recorded

December 5, 2013

 posted by [Numonix](https://blog.numonixrecording.com/author/numonix)

### ![](https://static.hsstatic.net/BlogImporterAssetsUI/ex/missing-image.png)

### *Solution profile: RECITE™ Lync recording Expanding Lync’s recording capabilities*

### Microsoft Lync serves as a rich communication and productivity tool for both in-house and external communications. Its functionality allows users to cross many communication boundaries, even taking them beyond the confines of a typical enterprise communication system. This poses an interesting challenge for enterprises, which are required by law to record specific conversations. RECITE™ by Numonix is a call recording system designed to support all aspects of Lync. RECITE™ integrates seamlessly with Lync to connect to a wide range of users (federated, Lync client, Lync telephone, remote, internal and so on) and is easily deployed within the enterprise Lync network. With simple, scalable software licensing, RECITE™ can be deployed as a basic call recording system and, through modular software architecture, the solution can be expanded to support advanced applications such as quality monitoring, agent scoring and compliance. RECITE™ expands Lync’s recording capabilities by providing centralised storage and cataloguing, while tracking users no matter how they use Lync – whether through the Lync client, a mobile device or pBX telephone, within the enterprise or federated with another Lync-based company. RECITE™ can be deployed cost effectively in a small single department, as a shared resource among multiple departments or as an enterprise, multi-site system.

 tagged: [call recording](https://blog.numonixrecording.com/tag/call-recording), in [Blog](https://blog.numonixrecording.com) [Press Releases](https://blog.numonixrecording.com/tag/press-releases), in [Blog](https://blog.numonixrecording.com) [RECITE](https://blog.numonixrecording.com/tag/recite), in [Blog](https://blog.numonixrecording.com) [software](https://blog.numonixrecording.com/tag/software) in [Blog](https://blog.numonixrecording.com)

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#### About Numonix

Numonix is an interaction capture company that innovates solutions for recording, analyzing, and managing customer interactions across various communication channels. With solutions designed to help organizations enhance customer experiences and ensure regulatory compliance. We drive revenue growth by providing valuable insights into customer interactions. Numonix serves businesses of all sizes across various industries, including healthcare, finance, retail, and more.

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