RECITE Client-Side Recorder Recognized for Exceptional Innovation

BOCA RATON, Fla., Sept. 10, 2018 — Numonix, provider of RECITE, the industry’s single most versatile recording solution available for unified communications and Microsoft Skype® for Business, today announced its new RECITE Client-Side Recorder for Skype for Business. Available for on-premises, hybrid and Skype Online in Office365, the RECITE Client-Side Recorder enables organizations to securely control access to their Office365 recorded interactions. Calls are recorded and stored centrally on a server in a location of the organization’s choice. Recordings are digitally watermarked and tamper proofed and are inaccessible by unauthorized users. Sensitive customer information is protected with customizable security in profiles, permission and security measures.

The word “omnichannel” is ubiquitous in the contact center industry today with regard to customer experience. It primarily refers to the ways or modes in which a company communicates with its customers – e.g. voice, video, chat, email, instant message and so on. Many customer focused organizations today put a lot of stock into ensuring an omnichannel experience.

Mitel has made some significant acquisitions in the recent past to put itself in a position of great strength in the contact center space. These major moves, including the acquisition of Oaisys, followed by Toshiba’s telecommunications business, and most recently, purchasing ShoreTel, have greatly expanded Mitel’s capabilities. There are also, however, some downstream technical and cost-related challenges (and potential advantages) this consolidation can have on partners and customers that ought to be considered.

Numonix Honored for Its Exceptional Innovation and Commitment to Improving
the Customer Experience

BOCA RATON, Fla., July 27, 2017 — Numonix today announced that it has been honored as a
winner of a 2017 Communications Solutions Product of the Year Award from TMC, a global
integrated media company. Numonix won for its Mobile Call Recording and Intelligent Scenario
Routing recording method for Skype for Business in its RECITE® interaction recording solution.

Numonix Receives 2016 CUSTOMER Magazine Workforce Optimization Innovation Award for RECITE for Microsoft O365

Numonix Honored for Its Exceptional Innovation and Commitment to Improving the Customer Experience

Numonix Receives Saddletree Research’s Kachina Award for RECITE Interaction Recording for Microsoft Office 365

Winner of Voice of the Customer Solutions Category

Boca Raton, Fla., Nov. 29, 2016 — Numonix is pleased to announce it has received Saddletree Research’s Kachina Award™ for its RECITE® Interaction Recording for Microsoft® Office 365. Numonix’s Microsoft-certified RECITE interaction recording solution delivers comprehensive, compliant recording of all Skype for Business interactions on-premises, via hybrid cloud and in Microsoft Office 365.

Numonix Awarded Skype for Business Certification From Microsoft for RECITE Interaction Recording Solution

RECITE Was First-to-market With a Certified Recording Solution for Skype for Business Interactions On-premises, Hybrid Cloud and in Microsoft Office 365

Boca Raton, Fla., Oct. 18, 2016 — Numonix is pleased to announce it has been awarded Skype® for Business interoperability certification by Microsoft for its RECITE® Interaction Recording Solution. The RECITE interaction recording solution delivers comprehensive, compliant recording of all Skype for Business interactions on-premises, hybrid cloud and in Microsoft Office 365.