--- title: Numonix Call Recording Blog | RECITE description: RECITE | Learn all about recent call recording software trends, insights, offers --- ### 1-855-NUMONIX | 561-952-2600 - - - - - [mailto:info@numonixrecording.com](mailto:info@numonixrecording.com) [![NR Logo Original](https://blog.numonixrecording.com/hs-fs/hubfs/2024%20Numonix%20Logos/NR%20Logo%20Original.png?width=1600&height=281&name=NR%20Logo%20Original.png "NR Logo Original")](https://numonix.io) - [Default HubSpot Blog](https://blog.numonixrecording.com) ## [Omni-Channel Playback Elevates Quality Monitoring](https://blog.numonixrecording.com/blog/omni-channel-playback-elevates-quality-monitoring) July 10, 2018 posted by [Numonix](https://blog.numonixrecording.com/author/numonix) ![](https://blog.numonixrecording.com/hs-fs/hubfs/Imported_Blog_Media/omni-channel-wiki-quotes-1.png?width=250&height=192&name=omni-channel-wiki-quotes-1.png)The word “omnichannel” is ubiquitous in the contact center industry today with regard to customer experience. It primarily refers to the ways or modes in which a company communicates with its customers – e.g. voice, video, chat, email, instant message and so on. Many customer focused organizations today put a lot of stock into ensuring an omnichannel experience. [Read More](https://blog.numonixrecording.com/blog/omni-channel-playback-elevates-quality-monitoring) ## [Seven Key Things to Consider When Choosing a S4B Recording Solution](https://blog.numonixrecording.com/blog/seven-key-things-to-consider-when-choosing-a-s4b-recording-solution) March 26, 2018 posted by [Evan Kahan](https://blog.numonixrecording.com/author/evan-kahan) ![](https://numonixrecording.com/wp-content/uploads/2018/03/Seven-Key-Things-to-Consider-When-Choosing-a-S4B-Recording-Solution-1.jpg) ![Skype for Business logo](http://dev.numonixrecording.com/wp-content/uploads/2015/09/skypeforbusinessteal.png)   Skype for Business (S4B) is being adopted by organizations across every vertical industry, increasing the demand for  S4B recording  applications to capture and replay audio, video, screen and chat. With many S4B recording options available today, there are six key things to consider when choosing your recording solution. A word of caution: Implementing S4B recording functionality is not as  straight forward as VoIP or TDM call recording. There are many more factors to consider to ensure a smooth implementation. [Read More](https://blog.numonixrecording.com/blog/seven-key-things-to-consider-when-choosing-a-s4b-recording-solution) ## [2017 INTERNET TELEPHONY Product of the Year Award for RECITE for Skype for Business](https://blog.numonixrecording.com/press-releases/2017-internet-telephony-product-of-the-year-award-skype-for-business-recording) February 9, 2017 posted by [Numonix](https://blog.numonixrecording.com/author/numonix) ### ![Numonix Recording Logo](https://blog.numonixrecording.com/hs-fs/hubfs/Imported_Blog_Media/numonix_logo_300-2.png?width=240&height=36&name=numonix_logo_300-2.png)![](https://blog.numonixrecording.com/hs-fs/hubfs/Imported_Blog_Media/TMC-2017-POTY-1.jpg?width=143&height=95&name=TMC-2017-POTY-1.jpg) [Read More](https://blog.numonixrecording.com/press-releases/2017-internet-telephony-product-of-the-year-award-skype-for-business-recording) ## [Numonix Saddletree Research Kachina Award for RECITE](https://blog.numonixrecording.com/press-releases/numonix-saddletree-research-kachina-award-for-recite) November 29, 2016 posted by [Numonix](https://blog.numonixrecording.com/author/numonix) ### ![Numonix Recording Logo](https://blog.numonixrecording.com/hs-fs/hubfs/Imported_Blog_Media/numonix_logo_300-2.png?width=240&height=36&name=numonix_logo_300-2.png) ### Numonix Receives Saddletree Research’s Kachina Award for RECITE Interaction Recording for Microsoft Office 365 #### Winner of Voice of the Customer Solutions Category Boca Raton, Fla., Nov. 29, 2016 — Numonix is pleased to announce it has received Saddletree Research’s Kachina Award™ for its [RECITE®](https://numonixrecording.com/recite/) Interaction Recording for Microsoft® Office 365. Numonix’s Microsoft-certified RECITE interaction recording solution delivers comprehensive, compliant recording of all Skype for Business interactions on-premises, via hybrid cloud and in Microsoft Office 365. [Read More](https://blog.numonixrecording.com/press-releases/numonix-saddletree-research-kachina-award-for-recite) ## [Skype for Business Certification](https://blog.numonixrecording.com/press-releases/skype-business-certification) October 18, 2016 posted by [Numonix](https://blog.numonixrecording.com/author/numonix) ## ![Numonix Recording Logo](https://blog.numonixrecording.com/hs-fs/hubfs/Imported_Blog_Media/numonix_logo_300-300x45-1.png?width=300&height=45&name=numonix_logo_300-300x45-1.png) ### Numonix Awarded Skype for Business Certification From Microsoft for RECITE Interaction Recording Solution #### RECITE Was First-to-market With a Certified Recording Solution for Skype for Business Interactions On-premises, Hybrid Cloud and in Microsoft Office 365 Boca Raton, Fla., Oct. 18, 2016 — Numonix is pleased to announce it has been awarded Skype® for Business interoperability certification by Microsoft for its RECITE® Interaction Recording Solution. The RECITE interaction recording solution delivers comprehensive, compliant recording of all Skype for Business interactions on-premises, hybrid cloud and in Microsoft Office 365. [Read More](https://blog.numonixrecording.com/press-releases/skype-business-certification) ## [Numonix Awarded Microsoft Silver Communications Competency](https://blog.numonixrecording.com/press-releases/microsoft-silver-communications-competency) June 7, 2016 posted by [Numonix](https://blog.numonixrecording.com/author/numonix) # Numonix Achieves Microsoft Silver Communications Competency **BOCA RATON, Fla., June 7, 2016 — Numonix**, a leader in interaction recording solutions, today announced that it has achieved **Microsoft® Silver Communications Competency**. As a **Microsoft Independent Software Vendor** (ISV), Numonix has also received certification for its RECITE interaction recording solution for Skype for Business. RECITE records all modalities in Skype for Business and Skype for Business for Office 365, including Voice, Video, Chat and Desktop Screen. “In achieving Microsoft’s Silver Communications Competency, our team has proven that Numonix meets the rapidly evolving needs of our mutual customers,” said Avi Margolin, CEO of Numonix. [Read More](https://blog.numonixrecording.com/press-releases/microsoft-silver-communications-competency) ## [Numonix solution ensures all contact through Lync is reliably recorded](https://blog.numonixrecording.com/press-releases/numonix-solution-ensures-all-contact-through-lync-is-reliably-recorded) December 5, 2013 posted by [Numonix](https://blog.numonixrecording.com/author/numonix) ### ![](https://static.hsstatic.net/BlogImporterAssetsUI/ex/missing-image.png) ### *Solution profile: RECITE™ Lync recording Expanding Lync’s recording capabilities* ### Microsoft Lync serves as a rich communication and productivity tool for both in-house and external communications. Its functionality allows users to cross many communication boundaries, even taking them beyond the confines of a typical enterprise communication system. This poses an interesting challenge for enterprises, which are required by law to record specific conversations. RECITE™ by Numonix is a call recording system designed to support all aspects of Lync. RECITE™ integrates seamlessly with Lync to connect to a wide range of users (federated, Lync client, Lync telephone, remote, internal and so on) and is easily deployed within the enterprise Lync network. With simple, scalable software licensing, RECITE™ can be deployed as a basic call recording system and, through modular software architecture, the solution can be expanded to support advanced applications such as quality monitoring, agent scoring and compliance. RECITE™ expands Lync’s recording capabilities by providing centralised storage and cataloguing, while tracking users no matter how they use Lync – whether through the Lync client, a mobile device or pBX telephone, within the enterprise or federated with another Lync-based company. RECITE™ can be deployed cost effectively in a small single department, as a shared resource among multiple departments or as an enterprise, multi-site system. [Read More](https://blog.numonixrecording.com/press-releases/numonix-solution-ensures-all-contact-through-lync-is-reliably-recorded) ### Categories - [call recording (33)](https://blog.numonixrecording.com/tag/call-recording) - [Press Releases (29)](https://blog.numonixrecording.com/tag/press-releases) - [interaction recording (25)](https://blog.numonixrecording.com/tag/interaction-recording) ### Recent Posts #### About Numonix Numonix is an interaction capture company that innovates solutions for recording, analyzing, and managing customer interactions across various communication channels. With solutions designed to help organizations enhance customer experiences and ensure regulatory compliance. We drive revenue growth by providing valuable insights into customer interactions. Numonix serves businesses of all sizes across various industries, including healthcare, finance, retail, and more. [Privacy Policy](https://numonix.io/Compliance/) #### See what we’re Tweeting #### Contact us ### [info@numonixrecording.com](mailto:info@numonixrecording.com) ## +1-855-NUMONIX ## +1-561-952-2600 ![Numonix](https://blog.numonixrecording.com/hubfs/Numonix_LLC_August2018%20Theme/Images/numonixlogofooter.png) 2650 N. Military Trail Suite 150 Boca Raton Florida, USA 33431