Typically, the decision to implement a call recording solution is a reactive one. Many companies finally purchase a system only after discovering that a crucial business interaction has transpired that they have no concrete proof of. Unfortunately, not being able to produce evidence of a vital transaction disrupts business and can be financially damaging if the issue in question cannot be resolved.
As connectivity improves and companies adopt more advanced IP PBX’s and UC products; legacy technology in Call Recording will struggle to keep up and adapt to new integrations, protocols and specific network configurations.
Numonix Announces Enhanced Integration of RECITE Interaction Recording Solution With Toshiba’s IPedge, VIPedge and Strata CIX Telephone Solutions
RECITE SPE Is Compatible With Most Available UC Platforms
RECITE Now Distributed by Vital Communications Allworx Distributor
NUMONIX Wins Best of Show at ITEXPO Anaheim 2015
Numonix Announces RECITE 3.0 Interaction Recording Solution That Helps Boost Business Success and Ensure Compliance