The word “omnichannel” is ubiquitous in the contact center industry today with regard to customer experience. It primarily refers to the ways or modes in which a company communicates with its customers – e.g. voice, video, chat, email, instant message and so on. Many customer focused organizations today put a lot of stock into ensuring an omnichannel experience.

Numonix Honored for Its Exceptional Innovation and Commitment to Improving
the Customer Experience

BOCA RATON, Fla., July 27, 2017 — Numonix today announced that it has been honored as a
winner of a 2017 Communications Solutions Product of the Year Award from TMC, a global
integrated media company. Numonix won for its Mobile Call Recording and Intelligent Scenario
Routing recording method for Skype for Business in its RECITE® interaction recording solution.

Voice Logging to Skype Recording

Numonix Receives 2016 CUSTOMER Magazine Workforce Optimization Innovation Award for RECITE for Microsoft O365

Numonix Honored for Its Exceptional Innovation and Commitment to Improving the Customer Experience

Numonix Receives Saddletree Research’s Kachina Award for RECITE Interaction Recording for Microsoft Office 365

Winner of Voice of the Customer Solutions Category

Boca Raton, Fla., Nov. 29, 2016 — Numonix is pleased to announce it has received Saddletree Research’s Kachina Award™ for its RECITE® Interaction Recording for Microsoft® Office 365. Numonix’s Microsoft-certified RECITE interaction recording solution delivers comprehensive, compliant recording of all Skype for Business interactions on-premises, via hybrid cloud and in Microsoft Office 365.

Frost & Sullivan Names Numonix “Company to Watch” in 2016 Contact Center Systems Buyers Guide

Lauded RECITE Interaction Recording Solution

Boca Raton, Fla., Nov. 17, 2016 — Numonix, a leader in interaction recording and quality management solutions, is pleased to announce it has been named a “Company to Watch” in Frost & Sullivan’s recently released 2016 Contact Center Systems Buyers Guide. Numonix received accolades from Frost & Sullivan for its RECITE® Interaction Recording solution.

Numonix Awarded Skype for Business Certification From Microsoft for RECITE Interaction Recording Solution

RECITE Was First-to-market With a Certified Recording Solution for Skype for Business Interactions On-premises, Hybrid Cloud and in Microsoft Office 365

Boca Raton, Fla., Oct. 18, 2016 — Numonix is pleased to announce it has been awarded Skype® for Business interoperability certification by Microsoft for its RECITE® Interaction Recording Solution. The RECITE interaction recording solution delivers comprehensive, compliant recording of all Skype for Business interactions on-premises, hybrid cloud and in Microsoft Office 365.

Comprehensive compliance solution for recording Skype for Business
On-premises and in Microsoft Office 365

ATLANTA, Microsoft Ignite, Sept. 27, 2016 — Numonix will demonstrate RECITE® for Microsoft Office 365, one of the industry’s first hybrid cloud-based interaction recording solution for Skype for Business in Office 365, at Microsoft Ignite, held Sept. 26–30 in Atlanta. Numonix will be at booth Number 2065.

Numonix’s RECITE for Skype for Business in Microsoft Office 365 Wins 2016 Communications Solutions Product of the Year Award

RECITE Is the First Compliant Hybrid Cloud-based Interaction Recording Solution for Skype for Business; Records Voice, Video, Chat and Desktop Screen

BOCA RATON, Fla., Aug. 23, 2016 — Numonix today announced that TMC, a global, integrated media company, has awarded RECITE® for Microsoft O365 with a 2016 Communications Solutions Product of the Year Award.